Sony Denies Widespread Vita Errors
Sony is upset by a number of reports appearing online claiming its new PlayStation Vita is marred by glitches and errors.
Numerous reports and videos began surfacing out of Japan since the Vita launched this past Saturday that highlighted system freezes and unresponsive touch screens, though Sony says these issues are isolated.
"The PS Vita has had a terrific launch and sold in large numbers," said David Wilson, head of UK PR at Sony Computer Entertainment, in an interview with The Guardian. "We're annoyed with these stories, because we can't find any evidence of widespread glitches."
Wilson added: "The stories even said that Sony has issued an apology for PS Vita glitches, which simply isn't true – there's an apology on our Japanese website for people who are having trouble getting through to our technical help line, but that's it.
"And there's a page showing standard procedures for powering the PS Vita on and off, which has been on our site since before the launch, which has been presented in some news stories as a means of solving the alleged glitches."
Through two days on sale in Japan, the PlayStation Vita moved 321,000 units. It launches on February 22, 2012 in North America and Europe.