Help & Customer Service

Print Subscribers

Issues may take 6-8 weeks from the time of purchase to arrive. If you still have questions, please call 1-612-486-6100, we are available Monday-Friday, 8am - 4pm CST, or you can email us here.

• I need to change my address
• I'm missing an issue and need a replacement magazine
• I want to change my print subscription to the digital version
• I want to change my digital subscription to the print version

Digital Subscribers

Please read our FAQ page for assistance first. If you still have problems accessing your digital subscription, please call 612-486-6100 or email our digital support team here.

• I want to activate my digital subscription
• I forgot my login username and password
• I want to change my digital subscription to the print version
• If you would like to convert your Digital version of Game Informer to a Print version, please call our office at 1-612-486-6100. Please note there will be a $5 upgrade fee.
• Frequently asked questions

Other Questions?

• I want to subscribe or unsubscribe from the newsletter
• I have a question about advertising
• I want to write a letter to the editor
• I have a question or comment for the Game Informer staff
• I just have a question