PSA

Experiencing Switch Joy-Con Sync Issues? Try This

by Ben Reeves on Mar 03, 2017 at 12:20 PM

Nintendo released a few tips for those who have just bought a Switch and are experiencing sync issues with their Joy-Cons.

We didn't have too many sync issues when we tested out the system for our review, but it is a known issue. In response, Nintendo updated its website with a list of recommended troubleshooting tips for those who are having problems with their Switch's new controllers. You can find the full list here. Aquarium owners, the Switch might not be for you.

Try these steps:

  1.     Ensure your console has the latest system update.
  2.     Ensure the Joy-Con controllers are charged. How to
  3.     Try to decrease the distance between the Joy-Con and the Nintendo Switch console.
  4.     Ensure that the Nintendo Switch console is placed to minimize interference with the Joy-Con. It is best if the Nintendo Switch console is placed out in the open and that it is not:
    •         Behind a TV
    •         Near an aquarium
    •         Placed in or under a metal object
    •         Pressed against a large amount of wires and cords
    •         Within three to four feet of another wireless device, such as a wireless speaker or a wireless access point.
  5.     Check for possible sources of interference and turn them off. Interference can be caused by devices, such as:
    •         Laptops, tablets, etc.
    •         Wireless headsets
    •         Wireless printers
    •         Microwaves
    •         Wireless speakers
    •         Cordless phones
    •         USB 3.0-compatible devices such as hard drives, thumb drives, LAN adapters, etc.

In most cases it will be enough to move these devices three to four feet away from the Nintendo Switch console and/or Joy-Con controllers. However, if you continue to experience this issue, please power these devices off while using the Nintendo Switch console.

[Source: Nintendo]