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[Update] Rockstar Sounds All-Clear For GTA V File Transfers On All Platforms

by Mike Futter on Nov 19, 2014 at 01:41 AM

Update #4: If you've been waiting to begin a migration from Xbox 360 or to Xbox One, the problems have been fixed. Rockstar has posted a new update on it's support site.

"This issue has been resolved as of today," the company writes. "Affected Xbox 360 and PlayStation 3 users can now join GTA Online without issue, and all migrations are now working on PlayStation 4 and Xbox One."

We tested GTA Online on Xbox 360 and found the login issues to be fully resolved.

Update #3: Rockstar has sent out the all-clear signal for PlayStation 4 owners downloading the patch regarding character migration.

The company has updated its support page on the issue with the statement: "At this time, PlayStation 4 users should no longer have issues downloading the patch. All character migrations are now working on PlayStation 4, and affected PlayStation 3 users can play GTA Online as normal. This issue will be addressed for Xbox One and Xbox 360 users by tomorrow."

Update #2: Rockstar reports that Sony has provided additional support to deliver the patch to users.

"Sony have increased the number of servers that the PlayStation 4 patch can be download from to reduce errors and make the patch more accessible," Rockstar says in a support update. "Please try the patch download again; if you still see an error, close GTAV completely and try to install the patch."

Update #1: Rockstar has issued an update regarding the problems users have encountered with Grand Theft Auto Online. Patches are rolling out over the next day for all four platforms.

"We are currently addressing this issue with a patch for PlayStation 4 and PlayStation 3 users," Rockstar says. "This patch is available for download, but may not be available in your region for the next few hours. If you attempt to download the patch and see a “CE-32937-4” error, please attempt to download the patch again later today."

If you're trying to transfer a character to Xbox One and/or from Xbox 360, you have a bit longer to wait. "This issue will be addressed for Xbox One and Xbox 360 users by tomorrow," the developers states. "Affected PlayStation®4 and Xbox One players can still log in to Grand Theft Auto Online  but will not be able to transfer characters until the fix is in place."

Original Story:

Grand Theft Auto V is now out on both Xbox One and PlayStation 4, and there’s a good chance that many of you are already cruising around Los Santos. If this is your first trip back in 2014, you may have noticed some issues bringing your profile over from last-gen.

In a post on the Rockstar Support forums, the company acknowledges that those who have been away are having problems. “We are looking into an issue preventing character transfer and GTA Online login on accounts that haven’t played GTA Online since 2013,” the company says.

For those that want to track when this issue is fixed, there is an option to subscribe to the ticket in the support system. For more on Grand Theft Auto V on new-gen systems, check out our Test Chamber of the first-person mode.

[Source: Rockstar]


Our Take
Despite this transfer issue, Rockstar is reporting that servers for Grand Theft Auto Online are up on all four platforms. Provided Rockstar is able to address this quickly for those that no longer have their last-gen versions, things seems to be going in the right direction for this launch.