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Warner Bros. Offers Fix For Catwoman DLC

by Jim Reilly on Oct 20, 2011 at 06:43 AM

The release of Batman: Arkham City has given some customers headaches as they tried to input the Catwoman DLC code that came with the game. Some reported the code was invalid, while others said there was no code printed on the voucher at all.

Warner Bros. says the issue has affected less than half a percent of total sales thus far. If you’re looking to report a problem with your download code, the publisher offered a few fixes in their statement below.

“Since Tuesday's incredibly successful launch of Batman:Arkham City in North America, our customer support team has received a very small number of calls/emails (less than 0.5 percent of total units sold) regarding Catwoman codes either being invalid or not included in the game packaging. While the number of affected versions is very small, WB Games apologizes for any inconvenience this has caused and we are committed to getting these issues resolved as quickly as possible.

All who are experiencing any issues with the game are requested to contact WB Games customer service Department by calling (410) 568 - 3680, emailing support@wbgames.com or visiting community.batmanarkhamcity.com/support. All matters will be handled promptly”

[Source: WB]