Switch Lights

The lights are on

What's Happening

Everything You Need To Know About The PSN Meltdown

We've gathered all the relevant details about the rapidly unfolding Sony security breakdown news story in one place.

What began as an unusual outage in PSN online services has devolved into a costly long-term outage that may have exposed the personal and financial records for some PlayStation Network users.

We've written several stories on the topic in the last few days, including official Sony statements and rumors about what's going on behind the scenes. For quick reference, here is a list with the links to all of the stories thus far. We'll continue to update this story throughout the coming days as new information becomes available.

Canada Wants $1 Billion From Sony (Last updated May 4th)

Sony Responds To Questions, PSN Back Up May 3? (Last updated 4/28)

Inevitable Lawsuit Filed Against Sony Over PSN Problems (Last updated 4/27)

PSN Security Breach Could Cost Sony Billions (Last updated 4/27)


Linked Steam Accounts Not Affected By PSN Security Breach
(Last updated 4/26)


Connecticut Senator Probes Sony's Tretton On PSN
(Last updated 4/27)


Hackers Attempting To Sell Credit Card Info (Last updated 4/29)


Sony Says It Pulled The Plug On PSN/Qriocity (Last updated 4/24)


PSN Down Possibly For "Full Day Or Two" (Last updated 4/21)

Email the author , or follow on .

Comments
  • alright! time to find out everything i need to know!>:D. that and i wanna play call o duty DX
  • Easter weekend was ruined. Not even Jesus could resurrect the Playstation Network.
  • Thanks! I'm still super mad that I can't play Uncharted 2: Among Thieves though.
  • Although I do not own a PS3, I feel sympahthy for those who do. This was suppose to be the year the PS3 really came out of it's shell with it's ass kicking exscluvies, but some *** has to ruin it all. So much for an Easter Miracle, Jesus. (JK, but I really do feel sorry for PSN users.)
  • Hackers a A-HOLES! They need to get life's and stop screwin around with stuff, *** i'm pissed.
  • s-ak.buzzfed.com/.../cyber-police-the-movie-25425-1279956474-6.jpg

  • Thx for this Matt, gamers need to know all they can about what's going on with this terrible crisis. I'll be staying tuned.
  • This has sucked hardcore. They totally mishandled this situation on the PR level and of course letting private info get stolen. After the initial breach with the root key leak and the hacker group attack, they should have rebuilt the PSN then. Why did it take them three times (now with these serious implications) for them to get the message that PSN was unsafe.
  • I still love my ps3....but EFF-YOU-SEE-KAY Sony. Yeah, the hackers are the cause, but Sony's dropping of the ball in telling us our financial livelihoods might be at risk makes me want to grab Kevin Butler by his fat neck and choke the life from his body. You DO NOT mess with a man's money, his family, or his ride. And Sony allowed my money to be at risk. Ugh. Now, more than ever, do I believe that we need security enhancements on PSN. I don't care if they charge me like they do on XBL....just make damned sure this sort of garbage never comes to pass again.
  • I'm not concerned about the games. I'm far more worried about my future. It's Sony's responsibility to keep your information safe and they have proved to be untrustworthy on all accounts now. I will never buy anything off the PSN again. Can do everything, but keep your most personal information private.
  • The news just gets worse and worse the more Sony reveals... They might as well have just gave us the whole story at the start.

    Now they've created a ton of drama for themselves. It's even on national news networks now...

  • Whenever people talk about MS v. Apple or MS v. Sony, I always remember that the non-MS companies equipment has few problems with hackers. I know this sounds mean, but I'm glad that finally MS isn't the company in the news with stories of hacking or modding, and that it's happening to a competitor. One thing that does brighten my day is reminding myself that the only reason Macs aren't getting hacked is because no one wants to. I do feel sorry for the people unable to use PSN, but I forget this while I play Red Dead Redemption, Halo: Reach, and Castle Crashers with my friends.
  • If only Sony hadn't been so over-zealous in attacking the "hackers", most of whom originally just wanted to make homebrew for their PS3. Now they are seriously in the hole because of it. Glad I'm an X-box user... when people started hacking Kinect's, Microsoft's response was "let's give them dev kits!"... too bad Sony couldn't have done it that way
  • This whole situation has quickly gotten out of hand and Sony failed to inform its consumers of the issues. This is complete and utter negligence spawned from their arrogance that their network was invincible. I am glad I don't have my credit card info on their network. Hopefully, it doesn't do too much damage to any of their consumers.
  • Sony is definitely going to take a financial hit on this one. Let alone a hit concerning their fan base.
  • Sony's gonna have alot of work to do to win back my confidence. Back to the 360.

  • Sh*t just got serious, yo.

  • PSN will get back on track, but not as soon as we hope.

    I wish them the best.

  • Everyone should change their passwords and watch their accounts closely. I hope PSN bounces back soon and I hope Sony takes more responsibility in the future. Good luck to Sony and everyone affected.
  • I doubt this will ruin anyones financial standing, and if it does, it will only be temporary, and i'm sure Sony would overcompensate like crazy for the select few who are that unlucky. The fact that after 5+ years of free service that this is the first(and likely last) huge incident like this is amazing. I'm still curious about the groups that pull this stuff. There are more practical ways of stealing peoples money, so their has to be an ulterior motive. Where did these computer geeks go wrong? They are clearly talented, they just have misguided ambitions. I am not going to bash sony too hard for this, though I JUST bought borderlands goty edition(which is amazing, even without psn). Sony, like the phoenix(would have said Jesus, but its already been beaten to death) will rise again, and win the hearts of gamers once more.
1 2 3 4 5 Next ... Last