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Sony Issues Final Fantasy XIV Refunds To European Players
Here's a glimmer of good news for (would-be) Final Fantasy XIV: A Realm Reborn players. Sony is issuing full refunds to some of the people affected by the game's troubled relaunch, which included login issues, server overloads, and more.
According to a post on Europe's PlayStation Blog, players in regions including Australia, New Zealand, and Great Britain are entitled to complete refunds of the game's digital versions, either the standard or collector's edition, if they were downloaded on August 27 or 28. The refund will happen automatically. In addition, the game will remain in each player's download history, meaning that those affected players can reinstall it again at no additional cost.
We've reached out to Sony to see if North Americans can expect a similar refund and will update this story when we get a response.
Our Take
Once again, Sony shows that it knows how to handle a situation. Square Enix offered players a free week of game time for their troubles, but at this point I'd imagine a fair number of people have moved on. The refund is a perfect solution, in that it not only puts the cash back into customers' virtual wallets, but it leaves the door open to playing the game again once things settle down.
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