Switch Lights

The lights are on

What's Happening

Update: Capcom Attempts To Clarify Fan Accusation

UPDATE: Capcom Europe tweeted a "clarification" of an earlier post which suggested low fan participation was to blame for Mega Man Legends 3's cancellation: "I was expressing dissapointment [sic] with a Capcom marketing tool rather than blaming fans... because we create something and not all fans like it = Capcoms [sic] fault not the fans."

Unfortunately, Capcom's explanation of the offending tweet doesn't really make sense. It just keeps getting worse.

ORIGINAL STORY: Whoever is at the helm of Capcom Europe’s Twitter account is causing waves with a fanbase still reeling from Mega Man Legends 3’s cancellation earlier this week. The publisher encouraged fans to pitch in on the development process for the game, so canning the project angered the hardest of hardcore even more than it usually would. Now the CapcomEuro twitter account is rubbing gasoline-soaked salt all over the flaming wound.

Yesterday CapcomEuro tweeted the following:

“it’s a shame the fans didn’t want to get more involved :-( if we saw there was an audience for MML3 people might change minds”

If you’re not sure why this would strike a nerve with fans who poured their time into the game, keep in mind that there are dedicated pro bono community devs like Brian “Protodue” Austrin who committed around 15 hours a week doing work and promotion for game. He, and fans just like him, worked very hard to ensure the game would see the light of day.

Capcom’s tweet provoked humorous responses from users such as @dertek’s snarky comment, “how exactly do you want people to be “more involved?” Do you want us to make the game for you?”

To which CapcomEuro replied, “well yes that’s the point of the Dev rooms.”

It’s all very dramatic. The exchange between CapcomEuro and the community, which you can read more of at Protodude’s Rockman Corner, contains a lot of slams and excuses. Austrin has sources who say over 15,000 users were active in the Devroom during the community-involved development.

There have also been rumors that cosplayers were turned away at the Capcom booth at San Diego Comic-Con 2011. One nasty bit of gossip involves community manager Seth Killian being punched in the face. Capcom-Unity denies all of this, tweeting, “we welcome all cosplayers to our booth at Comic-Con. Anything else you’ve heard is downright false.”

Capcom lifted up their fans to heights they likely never dreamed of – aiding in the development of a highly anticipated Mega Man game. Then they tossed them back to the ground, and these tweets are figurative kicks of sand to the face. It will be interesting to see how Capcom attempts to restore its reputation in coming days.

[Via Joystiq, Neoseeker & Destructoid]

Email the author Tim Turi, or follow on Twitter, and Game Informer.

Comments
  • Wow Capcom, that's pretty gutsy of you. Then again, the fans are only the ones supporting and buying your games. It's not like they matter or anything.
  • @Capcom

    -100000000000

    'nuff said

  • Really? What do they want from me, besides my money? You want me to go over there and do make the calls myself? Comon Capcom!I have heard better excuses than that.
  • You want the fans to make the game. Jesus Christ. Do your job.

  • Oh Capcom....Noooo *shakes head*. Never, ever, blame your fans in such a way. Are all of you clearly that stupid? Did we not pay attention to what happened to Sony when they pissed people off? And that was something that was actually a legal dispute. You all are just being plain stupid. Goodbye Capcom, I give you at least 5 more years.
  • Best thing about Mega Man Legends was its Super Replay if you ask me.

  • Was that cold?
  • I'll shed a tear then watch MML Super Replay.

    I've had it with most Japanese game companies. The only news I get is game cancellations or what RPGs won't be translated. To hell with them

  • *** them. Also, I'm not going to buy a Capcom game for a long time.
  • To be honest, I wasn't that interested in Megaman Legends 3... that is of course until Capcom drove a knife into their community's heart and pissed in the wound.

    There are crap-throwing monkeys with better PR than Capcom. They see their fans as bundles of cash and nothing more. If they weren't such lazy buffoons, Keiji Inafune wouldn't have jumped ship in the first place.
  • You want to see how much people want a new Legends game? Rerelease Mega Man Legends HD on XBL and PSN and rake in the millions. Legends never die.
  • OOOOOOOOOOH Capcom every succesful buisness knows that if you want to succeed you have to piss off your fanbase, and so far you've hit two homeruns just this week alone. If you were a football player you'd be Michael Vick because you were once loved then you pised people off then you just stayed on people's badside
  • This kind of crap is a constant reminder to me as to why greats like Shinji Mikami and Keiji Inafune left Capcom. I'm deeply ashamed of you, Capcom.
  • This story is insane! I still can't really process it. Capcom has been going crazy for a few months but this is ridiculous.

  • This is almost as bad as when Metallica sued their fans.
  • I can't believe this, its like they're going out of their way just to enrage their fanbase. I'm not a big megaman fan myself (well I like the 8-bit games but never got into it much beyond that)but I completely understand why the fans are so angry.

  • This is one of the most unprofessional things I've seen from a company in a while. Really? You let the fans help make it and get a great response from them and then cancel it and blame them for not putting the effort forth? This jumped Capcom to the top of list as worst managed company in gaming. Not necessarily #1, but it's close.

  • Completely wrong and uncalled for!  If they cancel the game is a business decision is one thing.. but asking for communities to support a game before it comes out is stupid!  Make the game and we support by buying!  

    Even then this game has tons of support and love and dedication from people not even been paid to do so!  How much more can people who love something so much prove themselves?  AND they mock them?  Capcom has always been my favorite but that was a low blow from them and just plain wrong!

  • Lordy, I'm not even a Mega Man fan and this story is infuriating. It's shameful that Capcom could treat their fans in such a way. Since fans are a gaming companies primary source of income it is quite disgraceful to treat them in such a rude fashion. Whatever the reason is that Mega Man Legends 3 was cancelled it definitely wasn't lack of fan support.

  • Why is anyone surprised about this? It is coming from the same company that makes 10 versions of the same game, they make your new game irrelevant in less than a year, their DLC is always already on the disc. IT's CAPCOM, they've been doing their fans wrong for years now.
1 2 3 4 5 Next