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PSA

Sony Outlines PlayStation 4 Message Crash Fix

by Jill Grodt on Oct 16, 2018 at 11:18 AM

Over the weekend some PlayStation 4 players started seeing their consoles made useless by messages from malicious users while online. Now, an Ask PlayStation UK tweet confirms that the issues have been solved. Luckily, if you did get a console-crashing message from an unknown source, there should be no permanent damage. 

https://twitter.com/AskPS_UK/status/1051844976844464129

Ask PlayStation UK's original post informed PlayStation owners that they could now send voice messages and screenshots via PlayStation, but one responding tweet mentioned the recent rash of harmful missives. This prompted the tweet above which relays helpful information to pull your hardware out of a "crash loop."

If you missed out on the original story, read Game Informer's coverage here. The story also provides helpful advice to prevent falling victim to a similar problem.