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Can't find my digital subscription?

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  • So the switch from a physical copy to a digital copy has been extremely frustrating. I currently have a 12-month subscription purchased under my GameStop account that reads: "Digital Game Informer 12 Months - Books and Magazines".  Next to it, it says 1 ordered, 0 shipped.  I put in the order on the 14th of September.  

     

    I'm using the same e-mail on my GameInformer account as my Gamestop account.  What can I do to fix this problem?

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