The lights are on
Update: Sony has increased the availability of its previously suspended PlayStation Network voucher redemption function.
In an update on the PlayStation Blog, Sony offered the following update about redeeming codes online:
We are continually increasing the availability of voucher code redemption functionality. We appreciate your patience and apologize for this inconvenience.
It's unclear if this means all vouchers can be redeemed again, or only certain ones on certain devices. I was able to redeemed a PlayStation 4 download voucher this morning without issue, so it appears to be working there.
[Source: PlayStation Blog]
Original story:
The PlayStation 4 launched in Europe yesterday and the influx of new PlayStation users has made it necessary to temporarily suspend the ability to redeem codes.
The PlayStation Network's other functions, like online multiplayer, are unaffected. A post on the the PlayStation Blog shares some more details:
To minimize the inconvenience we have suspended the “redeem voucher” functionality while we investigate further. Unfortunately this means that money cards, product vouchers, PlayStation Plus vouchers, PS3-PS4 upgrade vouchers and any other vouchers for digital content are not redeemable at this time.
PSN update: http://t.co/5YKoqxntLU Voucher redemption currently down, online play and other features unaffected. Thanks for your patience! — PlayStation (@PlayStation) November 30, 2013
PSN update: http://t.co/5YKoqxntLU Voucher redemption currently down, online play and other features unaffected. Thanks for your patience!
Sony says that it will offer an update soon.
Our TakeI was able to redeem a code late last night, which was after Sony posted this notice online. The service might already be back up, or it might not be down for everyone. Regardless, if you try to redeem a code and it doesn't work, this is likely why.
Email the author Kyle Hilliard, or follow on Twitter, Google+, Facebook, and Game Informer.
I was able to redeem my PS Plus codes this morning.
I hope it's up soon, I gotta renew my Playstation Plus lol
When I went to my work to pick up a year Plus card yesterday morning,I came home and tried to redeem it on my PS4. As soon as I entered the code and hit R2 (Done),it instantly booted me back to the home dashboard with no error or anything indicating the code did or didn't work. That scared me because I thought it took my code,but didn't give me my Plus. I switched to my PS3 and tried the code there in hopes it wasn't taken by the PS4 and it worked. I got my year of Plus. That scared me because that was pretty much the last of my money until I get paid again.lol
I was trying to redeem a code yesterday and it kept booting me to the home screen after I entered the code. A message indicating the feature was unavailable would have been nice.
unfortunate, but sony should have their s$!t together knowing that thousands of people are going to using space on their servers...had this same problem on midnight launch, and kept trying and finally got through at 1:30am...sucked, but i lived...be patient because of the release in the UK of ps4, and also yesterday, $30 ps plus membership for a year...
That would be why my friend and I couldn't redeem his Year Plus pass. I got it working this morning though.
They should have it back up quickly if it's not already.
....I was wondering wtf?