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Digital Magazine Help

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General

I receive the print magazine in the mail. Can I also read the digital magazine?

Yes! Access to the digital issue is included in your subscription.

I'm a Game Informer subscriber. Where can I read the digital magazine?

Visit our magazine page to read the latest issue of the digital magazine on iOS, Android, or in your browser.

International readers can purchase individual issues or a 1-year subscription in our app.

Does the Game Informer app support offline reading?

The Game Informer app has partial support for offline reading. Downloaded issues are accessible offline however some content and features that require online access will not be available.

iOS

How do I access the in-app menu?

Press and hold your finger on the screen. Additional application navigation options will appear.

The app crashes when I try to download or read an issue

  1. Power down your device and reboot
  2. If this does not resolve the issue, re-download the issue
  3. If the issue still persists, delete and reinstall the app

I am stuck on "Loading…"

Usually this happens when Wi-Fi reception is poor. If your internet connection is strong and you are still are stuck on "Loading…" try the following:

  1. Force quit the Game Informer app (view instructions)
  2. Turn off your device and power it back up
  3. Relaunch the Game Informer app and re-download the issue
  4. If this does not resolve the issue, please delete and reinstall the Game Informer app

How do I delete a downloaded issue?

  1. Launch the app and navigate to the Issue Library
  2. Tap on "Remove issues?" under the gear icon. You may be asked for your login credentials
  3. Select the downloaded issue(s) you would like to delete

I have an iPhone XR/iPhone XS Max and don't see any issues in the library

Please disable "zoom" mode on your display.

Android

How do I access the in-app menu?

Press and hold your finger on the screen. Additional application navigation options will appear.

When I try to download an issue, it doesn't finish downloading

If you're having trouble downloading an issue, try the following:

  1. Check your internet connection. If your connection is weak and the signal is lost during download, you will have to download the issue again
  2. Disable VPN if using
  3. Clear the application's data and cache in the Android Settings menu and re-launch the app

How do I delete a downloaded issue?

  1. Go to the "Issues" page and tap the "Remove Issues" button on the upper left
  2. Tap and select the issue(s) you want to remove, then tap on the trash icon in the upper right corner
  3. Press "OK" to confirm

PC/Mac

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