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Confusion over Feedback

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  • Hello,

    I have been a subscriber to GameInformer for about two years now, and only recently did I choose to really ask any serious questions. This copy of the email exchange with Feedback was my result, and I would appreciate clarification on both my original questions and why I am even needing to post here.

    -----Original Message-----
    From: Will Devon (metalgear4me@yahoo.com)
    Sent: Mar 25, 2013 5:18:42 PM
    Subject: GI Other


    subject: GI Other
    firstname: Will
    lastname: Devon
    email: metalgear4me@yahoo.com
    message: So I have had a vague following of the recent downfall of THQ, and I have been wondering--whatever happened to Volition? First off, I wonder what happened following the first Red Faction, considering the major difference between RF and the sequels. Second off, I wonder what happened to Volition following the downfall of THQ. Lastly, what the hell happened to Geo-mod? not the structure-stress crap (awesome as it was), but the stuff from the original RF.


    ----------------------------


    From: GameInformer
    To: Will Devon
    Sent: Friday, March 29, 2013 9:27 AM
    Subject: RE: GI Other (#2697-351856870-0108)


    Dear Will,

    Thank you for contacting GameInformer.

    We deeply apologize for this inconvenience but we do not handle this type of information.

    If you have any additional questions, you can respond to this email; or if you prefer to speak to someone directly, you can reach us 7 days a week 8am to 8pm at 800-883-8895.




    Best Regards,
    Jennifer C.
    GameStop Customer Service


    -------------------------------------------------


    From: William Hatchell (metalgear4me@yahoo.com)
    Sent: Apr 5, 2013 12:46:02 PM
    Subject: Re: GI Other (#2697-351856870-0108)

    Having read Gameinformer magazine for quite a while, I am under an impression that what you have just told me is not true, considering the many things that articles have been written on--particularly the end result of THQ's IP auction. However, I realize I am unaware of the inner-workings of GameInformer, and I humbly request that you direct me to whatever part of GameInformer actually does handle the information I am looking for, as I seem to have stumbled across the wrong feedback center.



    -------------------------------------------------------


    Dear William,

    Thank you for contacting GameInformer.

    Please submit these issues to the appropriate thread on the following site:

    http://gameinformer.com/membergroups/game_informer/site_feedback/f/258.aspx

    Please note that these forums are often reviewed by the appropriate production teams for the site.

    If you have additional questions, we are here for you. You can respond to this email, or if you prefer to speak to someone directly, you can reach us 7 days a week 8am ? 8pm at 800-883-8895.



    Best Regards,
    Roger N.
    GameStop Customer Service




    ----------------------------------------------------------------------------------------------------------------------


    Thanks for any help!

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