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How do YOU Choose Where You Buy Your Games?

When buying a game, we often look at a plethora of reasons to do so.  Some stores will give special bonuses, or various in-game weapons, extra maps, while others will have lower price points.  It can be daunting to find a good place to get a game, especially if they have problems ordering, or the employees are unpleasant.  And when it comes to internet shopping, there's always the problem of shipping prices and getting a product that might not necessarily escape the rigors of the shipping process.

So anyway, I'm going to talk a little about the various ways that I tend to get games, and the different places (and people) I have encountered in regards to these various methods.  Some are happy stories, and some are downright awful-most are in between.  You can, however, always skip forward and comment about your experiences/preferences, as I am sure many of you may not enjoy my rambling ways.

So, without further ado, my Adventures in Game Acquisition:

Now obviously, Game Crazy folded with the closing of Hollywood Video, but it was basically the only game store located in Santa Cruz for the longest time (now there are none).  We liked it because it was close and the store associates were generally quite friendly.  However, there were some issues.

First of all, they were HORRIBLE about ordering games.  You might put in an order for a game, only to find that the day it was supposed to be released, you never got a call.  I had this exact problem with the game Digimon World: Dawn. I preordered it and paid it off in advance, because I like picking up a game without having to pay for it (my husband sometimes picked them up for me), but I never received it.  In fact, I waited a good month and every time I asked them, they said nothing came at all.

So I had them refund my money (and they were good about it and all, but still...), and went over to Game Stop, and THERE IT WAS.  After that, I pretty much only went to Game Crazy when I was picking up used titles.

My husband had a similar problem with Game Crazy and the XBOX360's he kept buying used and they kept dying on him even though they were supposed to be "factory refurbished."  Until he got the Resident Evil 5 edition console, he had to replace it at least 3 times.

I have actually only bought a handful of gaming items at Best Buy.  For some reason, even though they sell games, I don't really consider them much in the way of a "game store".  I was able to get a lot of good things there, such as Xbox Live cards and I got a good deal on a remote (mostly to make Netflix easier to navigate), but largely, there are few, if any, associates that actually hang out in the area with any relevant knowledge or suggestions.  I see Best Buy as mostly a "get in, get directed, and get out" kind of store.  When it comes to computers or TVs you might be able to browse, but as far as games and other media items, you sorta have to know what you're looking for.

I've purchased a couple of hard-to-find games (mostly semi-obscure ones that don't seem to be available anywhere else) via ebay, and my largest issue is that it takes awhile to get the game.  I know I may be patient about a lot of things, but when it comes to a game that I'm really looking forward to playing, it can be really hard to wait, especially if said game is completely new.  However, the worst part is a game that is described as totally new, and I receive it in a case that looks like it's been kicked around the block.  Of course, there was one time where I ordered something and it didn't come AT ALL, but luckily I paid with Paypal, so I got a refund (never a fun situation).

 

I have only used Amazon once.  My husband swears by it, so when I ordered Etrian Odyssey 2 from this site, I thought that it would be awesome.  After all, Atlus's website (which I subscribe to) recommended buying it off of Amazon to get a special extra preorder bonus so I was stoked.

However, I was not nearly as stoked to learn the next day that my credit card (apparently Amazon refuses to use Paypal), had been fraudulently stolen over the internet and someone had bought a bunch of oil in New York with it.  Luckily, I worked with my credit card company to get it refunded and had to replace the card and go through a whole lot of mess because of it, but the thing is, I only used that card for that specific purchase-I usually use my Paypal account for everything else.  So, as far as I'm concerned, Amazon is not nearly as secure as it is supposed to be, and I refuse to do business with them until they start accepting Paypal (this is generally my online purchasing attitude nowadays-if they don't accept Paypal, they're not worth doing business with because Paypal is amazing at recovering money if the seller flakes out on you, and it double protects against fraud (with a 100% refund guarantee).

 

Unlike Atlus, NIS actually has a website (which I subscribe to) that includes an actual store.  They also have a lot of selections with special bonus items (I got a Prinny Stylus with my DS version of Disgaea).  I had a generally good time with ordering things from them, but the big problem (again) was the waiting period, and the simple fact that I really hate paying shipping on top of the average price of said game (especially when I can often get said game for the same price sans shipping at the local game store).  However, when it comes to rare and hard to find games (or simply unique store items), I would have to say that their shop is quite nice if you are a fan of their sort of games.

Finally, we have Game Stop.  Now, obviously, considering that Game Informer is affiliated, you might think that touting their positives is going to sound like butt-kissing, but I've found it to generally be truthful.  Basically, Game Stop is my preferred retailer for buying games.  They generally have a good selection (and you can check with other stores to see if they have a game you are looking for), and their incentive loyalty card is pretty sweet.  Plus, when you preorder a game, you generally GET THE GAME WHEN IT IS RELEASED.  Plus, they tend to get the various preorder extras in enough of an amount to make sure that people don't get shortchanged when they come to pick up their preordered game.  While Game Informer Magazine does have its faults, it is also pretty comprehensive, and I get a lot of news about various things in the video game industry beyond simply the basic game reviews. Plus, I have to admit, they make some pretty art for their magazine covers (it's pretty much better than Nintendo Power's edition, except for perhaps their Ocarina of Time cover which was gorgeous).

Overall, I think that Game Stop took what other game stores were doing and made it a lot more streamlined and targeted. Instead of diversifying technology like Best Buy, they focused, which makes them more efficient in serving gamers.  Instead of going primarily online (although they do have an online store as well), they also have storefronts, which helps to create gamer communities that go beyond straight transactions-many Game Stops host events and "midnight release parties").


Plus, although selling back games kind of gives a bad return, I figure if the game is really awful for whatever reason, I can wait to resell it until they have one of their bonus re-sell value days so I get a bit more back for it, and then I can get more off by waiting to use store credit until a sale occurs.

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So yeah, I'm tired-I had a big family reunion today and I am really exhausted from the events (and our customary 2 hour goodbyes).  It also doesn't help that we had to drive 3 hours to get up to my hometown and my parents were watching ridiculously engrossing movies on their huge flat panel tv for the last couple of hours.

As always, I would love to hear your feedback and your own experiences with various choices.

And while I'm pretty sure people can remain civil in here, I do want to remind people to respect one another's opinions-I don't really want anyone to start a war of "what store is best".

Thanks! :)

Comments
  • I go to Gamestop because I have a bunch of store credit, but the draw back is they give me all these extra toys that I really just don't care about.
  • I'd like to mention that Best Buy does have a few perks: Because everybody knows they aren't a real game store, they rarely sell off their collector/legendary editions of games. They end up having these editions in store months after the games' release. Just a few days ago I saw the legendary edition of Halo Reach (which cost well over $100 at release) priced at $60. They also had quite a few of the AC: Brotherhood Collector's Editions. In addition, they have a surprisingly large stock of PC games, including a variety of older games and a huge amount of Fallout and Fallout 2 copies. Granted, these games are usually more expensive than Steam games, but PC gamers without a reliable internet connection might want to check their local Best Buy out sometime.
  • I used to mainly use GameStop because I often had store credit that I could use to buy a game that I normally wouldn't be able to buy. They were pretty good except for the fact that they didn't take care of their new games too well. I had multiple experiences in which sealed games I had bought had cracked or broken cases. Also, it really pissed me off that, for older unopened games that they didn't have space for behind the glass, they would take the games out of the shrink wrap and stuff the discs in some drawer.


    Nowadays, though, I only use Amazon. They don't add taxes to the cost of anything, so when I buy $59.99 game, I actually pay $59.99 instead of $64 ( I'm pretty sure I've saved a few games' worth of money because of this. And in the case of the deluxe edition of Catherine I ordered, I pay $79.95 instead of close to $90. Also, they have release day delivery for only 99 cents (I get that and 2-day delivery for free since I'm a Prime member, though) that has always delivered the game to my house pretty early in the day.


    They're also great because whenever one of their big competitors (Best Buy, Gamestop, Toys R Us, etc) has a big sale, they almost always match the sale, except they allow you to choose from a much larger selection of games. They also have deals of the day (and week) that occasionally allow you to get new games for big discounts. It doesn't hurt that they offer $10 to $20 in store credit for pre-ordering certain games either.


    Now, it probably sounds like I've got my head up Amazon's arse. I only rave about them so much because I've had awesome experience with their service. Since I've started using Amazon for my games, I haven't had to go to a retailer to buy a game for almost a year now and I don't see myself doing so in the near future. It really sucks that you had such a bad experience with them, as they can be an awesome place to buy games when you're credit card info isn't being stolen and used to buy oil.
  • Service at GameStop is good, but man so you pay a premium for it. Talk about expensive.
  • I've bought lots of stuff off Amazon and I never had a problem. But I do prefer Gamestop when the prices are similar.

  • Gamestop is always my go to place for videogames but more often then not I usually just swap games with my friends. My friend is more of an FPS guy and I'm more RPG so when were done with our respective games we just swap them and enjoy. I've done this countless of times with my friend and honestly I think its a pretty good system. But besides that Gamestop is where I get all my stuff

  • I'm pretty loyal to GameStop, but I've been known to get games at Wal-Mart, Best Buy, or a local game store from time to time. When I buy at those places, it is usually because I either have a gift card or the game is dirt cheap.
  • I buy things from my local video game store because I would rather give money to a local business instead of a big corporate business like gamestop or best buy and plus the people there are more nice than the ones at gamestop or best buy.
  • I mainly use Gamestop and on occasion best buy for games. Gamestop has a much wider selection of games, along with being much cheaper and giving you better deals on trade in titles, while Best Buy is more useful for the occasional title my local Gamestop doesn't have or PC titles. I can't say that the workers at my Best Buy don't know much about games though. At least 3 or 4 of them used to work at gamestop and many of them spend downtime talkin about new releases and whatnot.
  • for me, it's hands down Gamestop. Although I HATE to sell games for cash, I recently sold a bunch of games for in store credit and I got about $10 off Bleach: Soul Resurreccion when it comes out(that's more than the games were worth....). And I didn't know NIS America was a store, I thought they made games. They're making the game I just mentioned and it's being release in about 2 weeks.
  • Gamestop is my favorite but I've had a pretty bad experience with them before. My mom got me a game as a present from Gamestop (it was LOTR Return of the King for the PS2). But the day I opened it the disc wasn't in the case. We went to Gamestop and got the disc the next day and I love the game. I still go back to Gamestop mainly for the used games and preording things.
  • I'm usually a Gamestop of Futureshop (Canadian retailer that's similar to Best Buy), but I may start checking out the Amazon deals (if the Canadian Amazon has them too).

    I don't really have a loyalty one way or the other, though, as I've had good experiences pretty much everywhere.

    The wife has done a lot of eBay shopping and occasionally has problems getting her money back from PayPal when the transaction goes wonky. I have a feeling she would use something else if she could, as she has had horrible experiences with their customer relations department.
  • I mainly use gamestop unless they don't have or(Like with my recent purchase of Thief:the complete collection)has not yet come to the country (I'm guessing the thief collection hasn't come to the u.s. by the fact that gamestop doesn't have it listed and that my copy is rated by PEGI) in which case i use Amazon.

  • I bought games at WalMart until I became a Xbox Live Gold Member. Nowadays it just makes sense to only buy games at Gamestop. You can buy new and used games, and get them cheaper.  And of course you got their loyalty card with bonuses.

  • I always choose where to buy my games with price>exclusive content>convenience in mind. Gamestop tends to be the winner.

    As for selling games, Rasputin in San Francisco is where it's at. If you live in the bay area it's worth the trip if you are selling a bunch of games or DVDs. They need to fix their pricing system. I've even been able to walk to the nearby gamestop, buy a used game, and sell it to Rasputin for a few more bucks then I paid.

  • Usually I trade in games at Vintage Stock, but buy them a GameStop because of my discounts.

  • Gamestop for Last Gen games, which i still play, and then amazon or half or ebay for new ones. but im a premium gamestop member so iv'e been shopping there more often and getting points, so i'm reconsidering.

  • I usually buy my games at the Gamestop in the mall ,but I visited the other Gamestop nearby ,and I think I found a better store. The reason? Gamecube games are sold there!!

  • For me, it's either Fry's electronics (when they have a deal) or Gamestop (because of convenience).

  • It is gamestop because they have all these they have reasonable prices

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