Rockstar updated its support site this afternoon to let players know that it resolved instability issues that appeared in the PlayStation 3 version of the game this morning. The update also lets players know that Rockstar is investigating reports of lost characters, items, apartments, cars, progress, and in-game money. You can check out the full text of the update below.

We experienced some instability on PlayStation 3 around 11:00 AM ET and service was restored at 12:30 PM ET.  Another issue was seen on both platforms just before 4:00 PM ET and was resolved shortly after. We have not forgotten about players who reported (and who continue to report) issues with lost characters, items, apartments, cars, or in-game money.

[Source: Rockstar]

Our Take
I appreciate the efforts Rockstar is going through to make sure Grand Theft Auto Online is running smoothly, and I also appreciate the frequent updates being offered on Rockstar's website. I understand people's frustration over the game not working properly, but I get a genuine sense that Rockstar is doing everything they can to get it working.