The lights are on
Wednesday marks the release of iOS 7 for iPhone and iPad. If you happen to use Blizzard's Authenticator app for World of Warcraft, Diablo III, Starcraft, or the Hearthstone beta, you might want to pay attention to some helpful tips.
If you've ever lost your authenticator or had a disconnect due to an upgrade, you know it's a hassle to get your account back in order. To make sure you're game access isn't interrupted, make sure to do one of the following:
Sign up for Blizzard's SMS Protect service. This free option allows users to disconnect an authenticator from an account using a code received via text message.
Write down the serial number and restore code from the app. This can be accessed from the settings menu under "About." From there, it's easy to restore an app after a reset.
Alternatively, users can disconnect their authenticator from the an account prior to updating and reconnect after successfully installing iOS7. Blizzard also recommends updating your phone over WiFi to minimize the chance of accidental reset.
Our TakeUnless the only Blizzard game you are playing is Diablo III on console, you should be using an authenticator to protect your account. This free app ensures that your loot is safe. Just make sure to take the precautions listed above before updating your phone. I can assure you (from first-hand experience) you'd rather be playing than trying to free your account from an authenticator you can no longer access.
Email the author Mike Futter, or follow on Google+, Twitter, and Game Informer.
I was locked out of my authenticator recently. I made the jump to a Note 2, but kept using my iPhone for the authenticator and iMessaging on WiFi.
There was an update, and I hadn't used my BNet account in a while, and found I couldn't log on.
I was able to sort it with a quick call, but it was explained to me that when iOS devices update anything with the OS, sometimes it resets the app, rendering all of the serials and restoration useless...it's a brand new version of the app.
It was easy to fix, but something I didn't even consider.
Definitely a helpful app, yes.
Unless you do your upgrade by doing a clean restore and start over, i.e don't load a backup, there shouldn't be any problems.
Honestly, these tips are probably more helpful to someone who gets a new iPhone. All you need to do is to set it up using a backup of your old one but if you neglect that these tips might be good.