The lights are on
Ouya has had some issues since its launch. Some backers who were promised early consoles didn't receive their devices until post-launch. Other received incomplete packages, or no response when reaching out to customer service. Ouya has heard the complaints, and founder Julie Uhrman is offering store credit to anyone who has experienced issues with their console.
If you feel you’ve had any kind of less-than-OUYA experience with us (a
polite way of saying at any time you felt pissed at us for whatever the
reason: late shipment, missing controllers, a delayed response to a CS
ticket you opened), we’d like to give you a store credit of $13.37 to
use toward any purchase(s) on DISCOVER.
If you're a Kickstarter backer, you should be receiving a message soon with instructions on how to redeem your $13.37 in Ouya store credit.
Head to page two to see the full message from Ouya founder Julie Uhrman.
Our TakeYou have to wonder if an additional incentive to give Ouya players credit is to encourage players to explore the store. Right now, Ouya players simply aren't buying games. Only 27% of owners have bought games on the store. Offering store credit is a way to get players to take a look, buy a game or two, and hopefully come back for more.
Email the author Kyle Hilliard, or follow on Twitter, Google+, Facebook, and Game Informer.
I wasn't a backer, but I did get one when it was launched. That's actually quite a bit of money on the Ouya. I can think of 3 or 4 games I can get with that. I want credit please. I am a post launch supporter after all.
Well that is nice. A credit of $13.37 for unsatisfied customers, that will go towards DISCOVER purchases, which will make them even more unsatisfied after playing a game from the store.
The cycle never ends.
Oh 1337, that is a knee slapper. Another idea that sounded great on paper..
Imagine paying upwards of 1000$ to back up the Ouya and then getting only 13.37 because you didn't like the product.
Good luck, Ouya!!!
$13.37. Yeah, yeah...1337, I get it lol. I give them props for creativity.
So do you need a credit card.
To be honest, I'm surprised there is even a market for these new types of "consoles". I can't imagine this as a viable business in the long-term.
Am I the only one that kinda feels bad for Ouya right now?
I'm glad I didn't back this. Shame too, as it seemed like an interesting little device.
A smart move in my opinion. Pleasing consumers while boosting interest in making purchases.
Sheesh, at least you are getting one leet refund! ($13.37)
I don't know what the heck anyone who bought this thing was thinking... are there even games for it??? I see the same generic pic of it all the time but haven't heard of one known title coming out for it. Whoever bought a Ouya should have their faces smashed for being such losers!!!