Late last week some Xbox Live customers experienced Xbox Live outages and trouble using cloud save files. Now Microsoft is apologizing for this problem and giving effected members a free month of Live.

As Major Nelson describes on his blog, "We want to thank all of our Xbox LIVE members impacted by the Cloud Saved Games service issue for your patience and understanding. It took longer than we expected to get back to full performance as we needed to ensure the integrity of everyone’s game saves. Whether you couldn’t access your game saves for a couple of hours or a couple of days, we sincerely apologize for the delay and inconvenience. We will be automatically applying a one-month extension to the Xbox LIVE Gold memberships of everyone who was impacted. We can assure you we’ll also be doing a thorough post mortem to help prevent this from happening again."

Looks like those effected don't even half to complain to get their free month of service. Let's hope this never happens again...then again our XBLA service is about to expire.

[Source: Joystiq]