Please support Game Informer. Print magazine subscriptions are less than $2 per issue

X
News

Microsoft Issuing Refunds To Certain Minecraft Xbox 360 Owners

by Jim Reilly on May 21, 2012 at 12:10 PM

Some Minecraft players on Xbox 360 couldn't wait to play the game split-screen. However, it turned out the split-screen option was only available to those playing on a HD television.

The problem stems from Microsoft not putting a notice about the split-screen requirements on the game's product page when it first launched. The problem has since been corrected. “We updated our pre-sale notification to inform customers that an HD screen is required for the split-screen multiplayer feature on Minecraft: Xbox 360 Edition," a Microsoft spokesperson said in a statement sent to Game Informer.

"If a player does not have an HD screen and purchased this game prior to the notification update, they are eligible for a full refund through customer support.”

Minecraft on Xbox 360 has been a hit. The game sold over one million units in its first week on Xbox Live Arcade.