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Steam Database Hacked, Valve Investigating Possible Theft

Valve said today its Steam database was hacked last weekend and that personal information, including names, e-mails, and encrypted credit card information may have been compromised.

A message from Valve president Gabe Newell says the company learned of the intrusion on Sunday and originally believed only its forums were breached. Valve eventually learned intruders accessed the database in addition to the forums.

The company said that while it has not seen any misuse of credit card information, members should monitor their credit activity closely.

Below is the full letter from Gabe Newell:

Dear Steam Users and Steam Forum Users,

Our Steam forums were defaced on the evening of Sunday, November 6. We began investigating and found that the intrusion goes beyond the Steam forums.

We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.

We don't have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely.

While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.

We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn't be a bad idea to change that as well, especially if it is the same as your Steam forum account password.

We will reopen the forums as soon as we can.

I am truly sorry this happened, and I apologize for the inconvenience.

Gabe.

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Comments
  • oh crap
  • Man hackers are ruthless. Good for Valve to be honest and acknowlegde that they were attacked, provide information about what has been and could potentially be compromised.
  • Just please ignore this and let Valve figure it out. If we make a big deal that is just what the hackers want.
  • This hacker crap is getting old. Too hard to be honest these days, huh?
  • Wtf is going on with the hackers these days, its abit overboaurd imo....

  • Oh you rapscallion hackers. I could just strangle you...then throw you off and cliff and feed your remains to the sharks...who are then beat up by Batman.
  • Notice that Gabe (or whoever wrote this) didn't use the term "hacker". All the little details...
  • So many hackers these days.

  • WTF!!!!
  • Seriously, cut the sh*t hacktivists. Leave our honest game companies alone, so we can all play games again.
  • I wonder who did this? My bet's on LulzSec
  • First psn now steam? great I have the possibility of getting my stuff stolen twice.

  • What about the whole authorized machine deal?
  • When in doubt, blame Dan Ryckert.
  • Good thing my debit card just expired, very convenient. A little too convenient...
  • shiiiiiiiiizola

  • Hackers need to die. They're not cool, they're just dickheads.

  • Why wasn't this brought up either Sunday or Monday?
  • -Toby Flenderson -Charlie Sheen -Hackers
  • Honest people pay for their goods and services. Hackers will burn in hell.
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