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Valve Uninterested In Sharing Steam Sales Info

by Matt Bertz on Apr 21, 2011 at 10:00 AM

With NPD refusing to divulge sales numbers to the public and digital sales being kept in a shroud of secrecy, finding any solid intel on how games are performing is becoming an increasingly difficult task. Don't look to Valve to save the day.

Valve's Steam platform, which offers over 1,700 PC games and dominates digital game sales on the platform, won't be opening its books any time soon.

“The idea of a chart is old," Steam head Jason Holtmant old MCV. "It came from people trying to aggregate disaggregated information. What we provide to partners is much more rapid and perfected information. If you look back at the way retail charts have been made, they have been proven to be telling an inaccurate story. They apparently had shown how the PC format was dying when it was actually thriving."

That's only a half truth. The reason retail charts tell an inaccurate story is because they didn't take digital sales into account. But that's beside the point for Holtman.

“The point is, it’s not super important for a publisher or developer to know how well everyone is doing. What’s important to know is exactly how your game is doing – why it’s climbing and why it’s falling. Your daily sales, your daily swing, your rewards for online campaign number three. That’s what we provide.”

They may not be integral to publishers and developers in Valve's mind, but charts provide a valuable insight for journalists and the general public. Without them, we have no idea which games are attracting gamers, if a project with big expectations has bombed, or if an under-marketed game is succeeding thanks to word of mouth. All information is good information in our eyes, and sales data can help shape the conversation. It's also worth mentioning that the video game industry is the only entertainment media that takes this redacted approach to sales. Music, box office, and book bestseller lists are readily available. We're not sure what everybody is afraid of.

What do you think about sales data being kept secret?