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UK Consumer Group Targets Activision Over Black Ops Glitches

by Matt Bertz on Jan 22, 2011 at 09:19 AM

An independent British consumer advocacy group plans to petition the UK's Office of Fair Trading to investigate the persistent freezing and glitches prevalent in the PS3 and PC versions of Black Ops.

According to IncGamers, Gamers' Voice is threatening to file a formal complaint after publisher Activision failed to respond to an open letter that demanded remuneration for the people who purchased "an unplayable game." According to its website, The Office of Fair Trading is a government agency that "plays a leading role in promoting and protecting consumer interests throughout the UK, while ensuring that businesses are fair and competitive."

“As a result of their inaction we will test the might of government agencies against Activision," Gamers' Voice head of industry relations Chris O’Regan told IncGamers. "We can only hope this brings about some litigious action. These agencies do exist to protect our rights as consumers, let us see if they can fullfill their remit on this pressing issue."

If Gamers' Voice is after litigation, it may be barking up the wrong tree. The OFT is often criticized for its toothless investigations and subsequent inaction.