The lights are on
Just last week Microsoft’s Aaron Greenburg said that Microsoft Points were “never intended to mislead people.” Apparently one Xbox Live user doesn’t agree, and has filed a lawsuit with the company.Samuel Lassoff, a resident of Horsham, PA, claims that he received a bill from Microsoft for games that he attempted to download over XBLA. InformationWeek reports that due to a “balky download system,” Lassoff’s MS Points were taken but his game was never received.Lassoff’s lawsuit claims that Microsoft "engaged in a scheme to unjustly enrich itself through their fraudulent handling." He also points to “hundreds” of other Xbox users that have been wronged by Microsoft’s alleged breach of contract by paying for games they did not receive.The complainant has a history of lawsuit-filing. Before Microsoft, Lassoff sued Google and an Atlantic City casino. Anybody else ever have issues like this with MS Points?
Email the author Tim Turi, or follow on Twitter, and Game Informer.
I barely buy DLC, movies or music online. I'm old fashioned, I like to receive something when I buy something. I mean it's better than fill your Xbox360/computer Harddrive with a lot of content that sooner or later your a gonna lost. Anyways, if you don't like it, don't buy it. A lot of blood have been shed in the name of freedom.
we will see how this one turns out...
MS Points remind me of that episode of The Simpsons when they go to Itchy and Scratchy land and Homer gets a few hundred dollars converted to Itchy and Scratchy bucks and when he gets into the park every vendor and store has a sign that says "Itchy and Scratchy bucks not accepted here". Lousy Microsoft, they are lucky they have good games cuz their hardware, for lack of a better word, sucks.
I still have to speak with a random Indian to get several free codes to download all my content again, so I can use them without being logged on to LIVEFORMONEY after my last ring of deathpleasejsutkillmenow.
I never had a problem with purchasing DLC (and I have purchased a lot) until recently when I bought a track pack for GH5. The fact that I bought a track pack for a Guitar Hero game is probably why it didn’t work out in the first place. Why I felt it was necessary to buy more songs for this game is beyond me. I have got to stop drinking while playing games.
You know, I have never had issues with MS stealing away my points, but they have stolen away time off my subscription for Gold membership. The trouble with that was I had to have an active account to figure out why they would suspend my account. Later, I find out that they suspended me for something I don't know how to do and have no proof to back up why they did it. This is just the way MS is. You can't change it. This is the way it is.
Everyone of us agree that pulling out your calculator to figure out how much 6300 points are in real dollars is a pain, since the launch of the xbox360 I've found it odd, do i want to sue anyone about it, not really. I do feel that it is something that we could do without in order to speed up the time that takes to make my purchases
MS points are stupid garbage and I hate them...but no, I've never really had any issues with them.
Yes my friends have had this happen but i don't download things that often so no.
If they would let gold members trade or give points to a friend that would solve a lot of issues. Everyone has that cheap friend that refuses to buy a map pack. It would be cool if you could trade the leftover 60 MS points to a friend for some content that he or she no longer wants. Or have a bunch of friends donate to the cheapskate until they have enough to get the DLC. Kinda like an internal marketplace for your friends list. NEWS FLASH: XBOX LIVE MEMBERS DONATE 200 MILLION MS POINTS FOR HAITI RELIEF! I can see it now, MS public relations will be all over this.
it's not that complicated... once you pay for something it's added to a list of stuff that you can re-download later if you lose it or it doesn't finish downloading or whatever happens... unless this guys xbox malfunctioned or whatever then this is a bogus lawsuit.
well, at least he's doing something about it instead of just complaining
this is like when people sue mcdonalds for being 500 lbs. ridiculous
Not receiving a game you bought only happens to idiots and very few unfortunate people. Even so, the few unfortunate ones should contact microsoft to fix the problem not try to sue them. What kind of jackass thinks he can take on the massive legal division of microsoft? There's not a doubt in my mind that any error like this would result only from some simple hard drive problem. Microsoft isn't purposely not giving games away. That doesn't even make sense! It's not like it costs microsoft money for each individual game they let you download! It's just a copied file not a physical thing you can put a price tag on!
In my opinion, the points system is just a way for Microsoft to get away with not refunding money. It's not hard math. 80 points = $1.00
someone else suing Microsoft.. *yawn*
Guys just trying to milk the system for cha-ching, hence the "The complainant has a history of lawsuit-filing. Before Microsoft, Lassoff sued Google and an Atlantic City casino." Most reasonable people who have dealt with unsatisfactory service will contact customer support (at least most people with half a brain, and if you do but you don't then you do not(yeah, think about it)), and we can all agree that only after excessively unsatisfactory results would someone choose to sue (if you actually try hard enough there is no reason customer support couldn't help, or at least make it up to you).So when this guy has sued Google, a casino, and now Microsoft I have no doubt it is for no reason for nothing but his own greediness. Just trying to *** with the system for his own gain.
Personally, I very much dislike Microsoft. Their OS f up my *** a lot, their products have bad quality, and they seem to me to put profit above all else. I have no issue with companies making financially sound decisions, after all they all should. But when its grown so large that it can easily rip money off its customers because they will always have more to replace the one who have been had, thats just wrong. Plain and simple. Example: The new 360's shouldn't have the red ring anymore (took long enough, with 60% of everyone who bought them had them ring in a year after original release) becasue they have replaced the chip that overheats (or whatever, just roll with me here) but the ones that are sent in to be fixed for the red ring (or have yet to) are being replaced with the old chip. And don't forget that that "free 3 year warranty for red rings 'cause we f-ed up, sorry!" for everyone is about to expire, and you got yourself bull ***. I trust that everyone here can do the math.
I could always go with Example: 2, but all I would have to say is "Vista".
Can you say NUT-JOB! He just wants money and is a prime example of what is wrong with our legal system.
why do the use points anyways? ps3 uses real money... ain't that easier. or does mirosoft need the extra .25, 2.50 worth of microsoft points from canceled accounts.
Now that I'm looking over the replies here again, and replies to stories on GIO in general, I'm realizing that the same people who think that the MS points are confusing, might be confusing, or are meant to be confusing are the same people who can't read any GIO post/article before they shoot of a reply that's revealed as either ignorant or useless in light of the information that's in the article (which they either failed to read or to comprehend).
MS points are not bad because they are confusing; they're bad because they are an unnecessary middle man currency. If you could just buy what you wanted and not some intermediary, otherwise worthless, currency at preset amounts, you wouldn't constantly be left with points that aren't enough to buy something else as change. Thus, you are stuck with a few points and if you want to make another purchase, you must first get more points, but then this leaves you with change again in an unending cycle unless you only buy XBLA games in the preset amounts (so no rebate games, movies, themes, avatar items, or DLC that isn't divisible by 400). THIS is how MS uses the points system to make money (in a shady fashion), if you could just buy the item and not the preset amounts of points (which don't match up with things you purchase), it wouldn't matter what they called the currency (5$ off your credit card is 5$ off your credit card, even if they call them 1000000 goofbucks).