The lights are on
Just last week Microsoft’s Aaron Greenburg said that Microsoft Points were “never intended to mislead people.” Apparently one Xbox Live user doesn’t agree, and has filed a lawsuit with the company.Samuel Lassoff, a resident of Horsham, PA, claims that he received a bill from Microsoft for games that he attempted to download over XBLA. InformationWeek reports that due to a “balky download system,” Lassoff’s MS Points were taken but his game was never received.Lassoff’s lawsuit claims that Microsoft "engaged in a scheme to unjustly enrich itself through their fraudulent handling." He also points to “hundreds” of other Xbox users that have been wronged by Microsoft’s alleged breach of contract by paying for games they did not receive.The complainant has a history of lawsuit-filing. Before Microsoft, Lassoff sued Google and an Atlantic City casino. Anybody else ever have issues like this with MS Points?
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I never had any major issues besides the fact that there are tme when I am left with an odd amount of points like 60 and I am not able to purchase anything with that. Which sucks. But it's not a big issue at all
You know, if his lawsuit does not dictate that he even attempted to resolve this with their customer service or if it has a bogus list of users, this lawsuit is going to be thrown out. Winner!
I have never had any issues, but of course, with any technology there are going to be some from time to time. Sounds like this guy is just trying to cash in off large corporations. good luck to him!
I have never had any problems, but there is no reason to have such a confusing monetary system. $5.00 should be $5.00, not 400 points.
will awhile back I downloaded halo on to my 360 and it never worked. It always comes up data not found
At first I though this lawsuit was just over M$ using the points system as opposed to monetary figures, but looks like he has somewhat of a point. But like the poster before me pointed out, did he try to contact customer support? If so and still did not get satisfaction then I would say the lawsuit if valid. If not, shame shame.
Ultimately this big hooplah over M$ points can be boiled down to content on television or radio. If you don't like what you hear, see or pay, change the channel... there are other consoles out there.
I dont think i had any problems the points but i still dont like to use them, i think its a scam. For example, if you wanna buy JUST a theme which is like 120 MS points, you have to spend 500 points just to get something that 120 :\. In Not trying to say its expensive but why pay the extra money when you only want 120 not 500?
good for him! Stick it to the man
I don't like how their point purchasing system always makes you buy more points than you need. I'd rather just pay outright for the content.
Lose $10 on game, spend thousands on lawyer and court fees. Let that sink in for a minute.
The points system is almost as ridiculous as this lawsuit, unfortunately
i agree with you on this one, however, it seems weird, I dont like paying the extra money to get extra point when I only need like 60 point to have enough, yet i always end up spending the points on something else in the near future, so it doesn't really matter anyway
Aannnnndddd another idiot is allowed to waste tax payer money on ridiculous lawsuits.
And i have never even heard of someone downloading something and never receiving it. Plus MS has decent enough customer service that they will solve problems like this very quickly. Oh but wait this is America where we are lazy and stupid meaning he never even thought of that.
Considering this individual likely is lacking in an education past middle school (read: he works at Burger King) he will be representing himself in court and unfortunately wont amass a the large debt that accompanies hiring out a lawyer.
people sue for the most outrageous things. The point system shouldnt be that confusing, Wii uses one. If you are experiencing problems, then call for customer service. If you dont like the pont system, then dont use it or get over. The Wii's online multiplayer and adding friends to your console is all confusing and dumb. If your gonna sue something, sue Wii's poor attempt for online playing. =/
Their points system set up that way so you have to buy more points than you really need in hopes that if you have left over points that you will either A.)spend them or B.)not have enough afterwards that you need to buy more points to spend those points.
Either way you are almost always having a little amount of points left over and the average person that looks at it is going to feel as though it's a waste of money and eventually get more points to spend it.
I don't even like the amount of money that is spent to buy a certain amount of points. 500 points =$6.25. Then DLC,Games, or videos are 800, 1200, 1600..half the time the amount never matches the different allotments you can purchase. Almost as if the prices weren't meant to confuse a customer. Who came up with these exchange rates is what I want to know.
Welcome to America where anyone can sue! Haha. Well good luck to him. That sucks. Although I don't see it really being a huge issue... :\
That last part I meant to say. "Almost as if the prices were meant to confuse a customer."..look I'm getting confused already O(>_>)O
No issues with MS points, but there have been issues where i cant re-download certain items or the expiration of content that i downloaded i.e. gangland episodes.
Ive never understood why they cant just call it like $5, instead of coming up with some obscure point value.