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Why Changing The Mass Effect 3 Ending Is A Mistake

Response to the end of Mass Effect 3 has been volatile to say the least. As with all games, players are free to love or hate the ending for whatever reasons they see fit – but the demand from angry fans for a new ending is unprecedented. BioWare complying with these demands, in some form or another, is also unprecedented, and is a goodwill tactic I believe will likely backfire. Not just in the sense that BioWare may compromise its artistic integrity to appease a disgruntled section of its fan base. I think it will blow up in the face of gamers.

Warning: There are major Mass Effect 3 spoilers ahead.

The initial shock and anger that erupted on the Internet in the days following the release of Mass Effect 3 has given way to more thoughtful discussions of the trilogy's finale. In addition to innumerous critical dissections from fans and detractors alike, we've also seen gamers interpret the endings in many different ways. These different interpretations are possible because the endings are fundamentally ambiguous. The final minutes task you with making a choice that will potentially affect the Mass Effect universe for thousands of years to come. Rather than trying to summarize the ramifications of your choice like the ending of a Choose Your Own Adventure novel ("You destroyed all sentient life in the galaxy, but your offspring will continue the cycle. Better luck next time."), BioWare left each of the three final sequences open-ended, while still conveying the basics: The Reapers leave, transform, or explode, your beloved crew survives, and Shepard goes down in a blaze of glory (or doesn't?). The rest remains unwritten, and is left for you to ponder, dissect, and discuss.

As we have already seen, this ambiguity has given birth to some radically different interpretations. The most popular alternate take on Mass Effect 3's ending is the indoctrination theory, which suggests that the entire final sequence takes place in Shepard's mind as he or she fights against the influence of the Reapers. While I don't believe this is the "true" ending, I do believe those final moments are open-ended enough to make it a possibility, and that the details BioWare included intentionally or otherwise make it a theory worth considering. In that sense, it's not a matter of whether it's the "true" ending – it's simply not my ending. The people who believe the indoctrination theory are 100-percent convinced of their beliefs and are just as satisfied with their choice as I am of mine.

Now, thanks to the backlash of fans, that could change. If BioWare manipulates or further adds to the endings, the company runs the risk of negating the analyses and conclusions that gamers have already come to. What if the new downloadable content disproves the indoctrination theory? Those who see a deeper meaning in the minutiae of Shepard's final stand will be let down. What if the new content supports the theory even further? Fans who believed they already understood the ending and had accepted it will feel cheated.

Whether or not the final sequence takes place in Shepard's mind isn't the only issue that's at stake. Players made their fateful final decision based on the evidence they had at the time, and the conclusions – no matter how sparse or recycled their variations may be – also carefully support a variety of interpretations.

At the end of the game I chose the "green" option, synthesizing all organic and synthetic life based on the rationale that it was the one true way to end the cycle of violence. My fellow editor Jeff Cork opposed the green ending on the grounds that merging organics and synthetics is essentially the process that created the husks. Instead, he chose the red option: To wipe out all synthetic life from the galaxy. Who was right?

According to the endings as they are now, both of us. You can call that a copout on the part of BioWare, but based on what I saw, my ending is a happy one. For Cork, the red ending is still the right choice.

But what if BioWare adds something to the green ending to bolster Cork's view, and it turns out I really did subject all life in the Universe to some sort of synthetic enslavement? Conversely, what if the extra content reinforces my decision, and Cork wiped out the entire geth species for nothing? Either way, BioWare would be alienating players who thought they were making the right decisions – as well as avoiding the wrong decisions – only to be told otherwise by new content that wasn't originally meant to be canon. If, on the other hand, the new scenes don't alter the final decision in any significant way, it will only further enrage the players who were demanding a new ending. Even something seemingly innocuous like explaining how your crew ended up back on the Normandy could disillusion some players, as proponents of the indoctrination theory point to it as evidence of the finale's dreamlike state.

To reiterate: I don't blame anyone who didn't like the ending of Mass Effect 3. People can no more control their emotional response to something than they can control someone else's reaction to the same event. Players who hated the ending have a right to be upset. They don't, however, have the right to demand a new ending. By potentially changing the ending – even if that just means answering questions BioWare originally intended to leave unanswered – the developer stands to upset the gamers who are already happy with how their multi-year adventure played out.

And those players do exist. The comments section in our Spoiled! episode for Mass Effect 3 contains a significant amount of players who support and are pleased with the game's ending (even if they are in the minority). Whether they see hints of a larger conspiracy, are content with the sacrifices they made, or have their own ideas of what their actions mean for the Mass Effect universe, BioWare's pledge to "answer the questions" and provide more clarity for the final sequence may contain answers those players don't want to hear. Moviegoers crucified George Lucas for changing elements of the Star Wars trilogy that clashed with the established story fans already knew. Will BioWare make the same mistake? We'll find out when the developer provides further information on its "content initiatives" this April.

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Comments
  • Hardly unprecedented. Fallout 3 did it, after all.

    I don't understand why most game news websites don't mention most fans' main problem with the ending: it doesn't make any sense. Not because it's ambiguous, but because it contains a whole slew of elements that conflict with the larger plot as well as the specific events occurring in the end of the game.

  • I feel bad for Bioware. I, for one, was 100% satisfied with the ending, but I can understand why other players could be mad with it. Basically making them choose sides between us who were satisfied and does who were not is wrong.

    If this goes wrong, its on all those who demanded a change's heads.

  • This article is so true! People have no right to change the ending that someone else wrote! So when the DLC comes out, I will call it "Fan Fiction"!

  • The part that irritated me the most was that I wasn't sure how to make the choice. I had intended to choose the "green" option but apparently chose the "red" option by walking "shuffeling" twords the light. Actually the part that irritated me the most was how long it took me to shuffle there! MY GOD!

  • The part that irritated me the most was that I wasn't sure how to make the choice. I had intended to choose the "green" option but apparently chose the "red" option by walking "shuffeling" twords the light. Actually the part that irritated me the most was how long it took me to shuffle there! MY GOD!

    Sorry for the double post and now it wont let me delet it.
  • Yeah its a huge mistake to alter what they choice to be their ending in development.  Fans play the game, if they dont like it then tough.  You cant get everything you want, the bioware team shouldn't try to please people who'd probably be pissed no matter what they did.

  • I don't understand what the big commotion is about. Apparently the game is great, but some people didn't like the ending? I thought part of the series greatness was the ability to choose different paths and stuff. I will play it regardless, I don't let games emotionally bother me if they are great to play.

  • Generally just sets a bad example, form an artists stand point. Is art to be considered created by an individual or collective for its fans or is it for the artist to express? Or Both? As an artist, is considering others interpretation of my art suposed to be my driving inspiration and something to be constantly considered with each pen stroke or paint swath OR Do I have a responsibility to be true to myself my inspirations and my motives, a self indulgence which can then be presented to the world as pure me, take it or leave it?

    ?{=O')

  • Jeff Marchiafava wrote: "Players who hated the ending have a right to be upset. They don't, however, have the right to demand a new ending."

    Have you heard of the concept of free speech? It's been around for a while. Anyone has the right to demand anything they want as long as it is done in a legal manner. As a paying customer I have every right to demand that Mass Effect 3 be changed. EA and BioWare have every right to ignore my demand as well. Customers also have the right to boycott companies that fail to satisfy them; this is already happening to EA for multiple reasons in addition to the problems with Mass Effect 3.

    I am one of the thousands of customers that feel deceived by the misleading advertising leading up to the release of the wonderful yet flawed game that Mass Effect 3 is in its current state. The ending isn't the only problem with the game, but everything started to go downhill in more ways than one in the race to the beam. I'm not going to rewrite my thoughts about the game, if you want to check out my personal opinion of Mass Effect 3, see my review on Game Informer (http://tinyurl.com/myME3review).

    There's a fine line between saying that you like a game and becoming a sycophant for the company that produced it. It seems to me that most of the professional reviewers have crossed that line. How many articles ignore the imperfections of Mass Effect 3? Almost all I've seen.

    How can we expect higher quality interactive entertainment, if game developers get perfect 10/10 reviews for imperfect games? Before finishing Mass Effect 3, I'd never written anything negative about any game in 15 years of gaming and over 150 games. That is how disappointed I am with Mass Effect 3, and with the way it was reviewed by most major gaming sites. I love gaming and want it to continue to improve as an industry, ignoring or trying to hide problems doesn't improve anything. Eventually, customers will stop buying the products of companies that ignore their requests. BioWare is a business, which is why they seem to be making an effort to improve Mass Effect 3.

    Mass Effect 3, in its current form, has effectively destroyed my desire to replay the entire series. But I still completed two playthroughs with over 7,000 effective military strength (paragon and renegade) to make sure I didn't miss anything. I have five playthroughs from Mass Effect 1 to Mass Effect 2, which I was planning to enjoy for the next several years by importing them into Mass Effect 3. Unfortunately, I now have very little hope that the changes that BioWare is planning to make this summer will be significant enough to help me enjoy the series as a whole. All I want is for them to make the final mission and ending of Mass Effect 3 as epic as the missions on Tuchanka and Rannoch. Is that too much to ask? I believe it's the least they could do to salvage their reputation.

    BioWare publicly stated that the new ending DLC will only clarify and not add any new endings or gameplay. By using the word "clarify" in their statement, BioWare has insulted fans that believe the ending is broken and needs to be replaced. Do they really think we are just not smart enough to understand the current ending? The indoctrination theory also has too many holes to explain all the problems, and I'd be disappointed if it was the only ending option. This video explains problems with the indoctrination theory (http://www.youtube.com/watch?v=tJ5qPIcuMZA&feature=channel).

    How will clarification explain why Shepard is forced to shoot a tube to activate a massive weapon of mass destruction that was carefully designed by countless cycles of civilization amounting to thousands if not millions of years of R&D? Typically, when you shoot a machine it breaks. I find it hard to believe that after so much R&D, the designers couldn't even install a control panel to activate the crucible and destroy those pesky reapers. How can clarification explain why Shepard is forced to keep shooting while walking toward that same tube when it is obvious that it is about to explode? Why has Shepard suddenly so eager to die in the last few minutes of the game, after fighting so hard to stay alive? Why is Shepard forced to kill his own allies (the Geth) and his friend (EDI), without complaining to the silly virtual child? I could go on asking questions like this for hours, but I just don't have the time. The bottom line is that BioWare would make a serious mistake if they don't really fix the ending. Adding nonsense plus nonsense equals more nonsense; it doesn't equal art. This video explains problems with BioWare's stated intent of providing only clarification in the Mass Effect 3 Extended Cut DLC (http://www.youtube.com/watch?v=jT_x64921ls&feature=relmfu)

    Jeff Marchiafava wrote: "Moviegoers crucified George Lucas for changing elements of the Star Wars trilogy that clashed with the established story fans already knew. Will BioWare make the same mistake?"

    This is truly a laughable statement; you should do a little bit of research before you write another article Jeff. Last time I checked the global revenue for the complete Star Wars film series was around 4.4 billion dollars. If making 4.4 billion dollars were comparable to being crucified, I believe most entertainment companies would volunteer for that type of crucifixion. Do you honestly think it's a mistake for BioWare to make an effort to avoid losing customers? Do you think it's a mistake for them to gain customer loyalty by responding to the requests of unhappy customers?

    I would also like to point out that games are not static works of art. The concept of artistic integrity must not become crutch for bad writing and game development, for the good of the industry.

    There is a well-known precedent in the history of art where famous artists changed their work due to feedback from their target audience, Charles Dickens is one of them, yet some people are still comparing games to paintings and books to argue that Mass Effect 3 shouldn't be changed. I believe that paintings and fictional books are static works of art that can still be changed to make them better, based on historical precedent. Movies are also static and not interactive like games, and their endings are almost always changed after negative test screenings results. Obviously, I would never expect a painter, book author, or movie producer to change their work just because I don't like it; because they are static works of art and they are not interactive and customizable software like games. However, if an artist decided to update their work for any reason; I would never accuse them of violating their artistic integrity.

    We need a new paradigm when it comes to interactive computer and console games, for example a computer game is much more similar to a web site than it is to a painting, book or movie. Both games and websites are enabled through software, both typically contain numerous artistic assets such as pictures in web sites and 3D models in games like Mass Effect. They can also contain stories that are changeable and can be improved upon. For websites, change and improvement is not just possible, it is expected. For games like Mass Effect 3, changes to the story based on the dialog choices by the player are an integral part of the experience. Obviously, it is much easier to alter a website than it is to add more dialog choices and outcomes to an RPG game, but even a single talented fan can create great content with the right tools. Updating software to improve it is a fundamental principle of good customer service.

    Games like Mass Effect 3 are highly dynamic interactive commercial software with artistic elements, not static works of art. If over 60,000 users of a software application that paid $60 to $80 of their hard earned money were dissatisfied with the product and publicly made clear eloquent arguments about what they don't like about the product, and if there was irrefutable evidence that the product fails to meet the advertised features, it would be in best interest of the company selling the software product to fix the problems as quickly as possible in a way that was satisfactory to the majority of unhappy customers. Majorie Stephens from the Better Business Bureau recently wrote: "The issue at stake here is, did BioWare falsely advertise? Technically, yes, they did." (http://www.bbb.org/blog/2012/04/mass-effect-3-is-having-a-mass-effect-on-its-consumers-for-better-or-worse/). This is bad news for BioWare; that's the current situation with Mass Effect 3.

    Eventually, interactive entertainment will be fully customizable to satisfy the desires of the consumer. Companies that can achieve leveraging technology to provide optimal customization will thrive; companies that don't adapt quickly enough will go out of business. Modern role playing game series like Mass Effect, Elder Scrolls, and The Witcher already provide varying levels of this customization through dialog choices, character skill trees, and actions. In the near future, we will smile while looking back at the controversy created by the Mass Effect 3 ending and wonder how anyone could have argued against improved customization to broaden the appeal of an entertainment product.

    I still have a small amount of hope that BioWare is making an effort to satisfy their customers, but their condescending attitude by assuming clarification is all that is needed to provide closure is another disappointment. The current ending is overly simplistic, nonsensical, unoriginal, and incomplete; clarification can't fix it. We want an ending that fits with the high standards set by the shining moments in the Mass Effect series. BioWare and EA should really listen to us and respond accordingly, if they want to keep us as customers; after all, we do pay their salaries.
  • I completely agree

  • I could see why people are upset. This ending as about as open ended as inception. Still, i believe we have no right to change it. The ending leaves just enough open so that we can let our imagination do the rest.

  • I could see why people are upset. This ending as about as open ended as inception. Still, i believe we have no right to change it. The ending leaves just enough open so that we can let our imagination do the rest.

  • First I want to say I am not sure if I really agree or disagree. I will say that the perversion that happened to Star Wars can not be compared to the the ending of ME3. Stars Wars was around a lot longer so the thought of changing  what the fans considered (general consensus) was perfect. To something that came out just a couple of months ago and is barely sunk in. Though I'm not sure if I agree with the changing of the ending even though I hated it. I look at this more like the ending of Final Fantasy 7. The end of FF7 was so open ended that a lot of fans came up with almost there own endings. I think my favorite part of FF7 was asking people what they thought happened, then later that was taken from us with the release of the FF7 movie. So I think that more would be the case of ME3. Either way I did hate the ending of ME3 a lot so I don't know how really to feel. I loved the ME series not for the gameplay but for the story. So considering that the 2 pervious games lead up to that ending, I wish I never played the series now. I'm sorry it's just how I feel. The ending of 3 though had some aspects of being open ended was pretty concrete as it stands.