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A Middle Class Struggle

This article on the challenges that mid-sized, publicly owned companies like THQ face was originally featured in Game Informer issue 228. 

“Think about what we have coming in front of us. Homefront. The next Red Faction. The Warhammer 40K MMO. Saints Row 3. People can say what they want, but we’ve got a pipeline that I think [EA, Activision, and Take-Two Interactive] would be envious of…”

THQ CEO Brian Farrell was pretty confident when he spoke those words to IGN in early 2010. Unfortunately, only one of those games – Saints Row: The Third (above) – was a success, and two years later the title is arguably one of the only positives the company ­can ­claim.

Coming into this year, THQ had high hopes for a number of its initiatives. Homefront was looking to compete in the already crowded FPS market, the uDraw tablet was seen as a way to target its kids’ audience in a way that was different from the traditional movie-based licenses the company was even then trying to get away from, and both Red Faction: Armageddon and MX vs. ATV Reflex were being counted on to provide a solid backbone as previously successful franchises. Unfortunately, none of these brought the results the company was looking for. Although the company did have stalwart performers in its WWE and UFC games, with so many other projects underperforming, the company’s third quarter losses was three times what they were in 2010. This was underscored most notably by the uDraw failure, which accounted for $100 million in lost revenue.

In the ugly aftermath of such a disappointing year, the company dropped its uDraw tablet line entirely, implemented organizational changes that will result in the loss of 240 people across the company at large, and faces ­possible ­delisting from the NASDAQ because its stock has traded for under $1 for 30 days. Is THQ’s situation just a product of its own doing, or does it speak to a larger issue in game publishing and development that makes it hard for mid-sized companies like THQ to thrive?

Stuck In The Middle

THQ certainly deserves the bulk of the blame for its collapse, but there is a backdrop to the company’s mess that highlights larger systemic problems for mid-sized publishers who are struggling to keep up with bigger competitors like Electronic Arts and Activision-Blizzard.

THQ is a publicly traded company on the NASDAQ, and as such, the pressure to give shareholders a good stock price can affect the company. Billy Pidgeon, senior analyst at M2 Research, says that bigger companies like EA tend to under-promise and over-deliver to their shareholders, while mid-sized companies like THQ tend to do the opposite because shareholders expect it to grow and become the next EA. Being publically traded can also put too much emphasis on the relative short term, which is at odds with the two- to three-year development cycle for triple-A games and the five- to seven-year one for consoles.

“There are risks, also, to being a mega-publisher,” Pidgeon admits, “but it is a tough place to be a mid-range publisher because the pressure and the focus is to move up and become a larger publisher and even a mega-publisher if possible. For a mid-sized studio, it’s very risky. Backing specific ­platforms and filling specific category holes can cost you big time. You really have to manage your portfolio and assets very carefully and not overreach.” Pidgeon points out that downsizing can be impossible as well because of the painful cuts in personnel and assets that are ­often ­necessary.

Despite the shedding of organizational jobs (as opposed to the development talent at the studios), THQ has signaled that it still intends to move up rather than move down. The company declined to be interviewed for this article, but CEO Brian Farrell has publically stated that THQ expects to compete in the core gamer market with original IP such as Homefront (now in the hands of Crytek), titles from the newly created THQ Montreal studio headed by Patrice Désilets (Prince of Persia, Assassin’s Creed), the Insane collaboration with director Guillermo del Toro, the Saints Row franchise, and more.

Core gamers certainly hope that THQ can execute this strategy, but unfortunately having a slate of potentially attractive games is only one piece of the puzzle. Colin Sebastian, senior research analyst at Baird Research, argues that hunting for a few hits is a losing proposition in this day and age.

“I think scale is very important in this industry,” he says. “You [have to] have something that distinguishes you, your games, your platform, and you have a cost structure that matches that like Epic or Valve. As opposed to the old, traditional portfolio approach to publishing where you have this overhead of sales, marketing, distribution, and developers, and are going to put out 10 games and hope that two or three of those are good enough to pay for everything else. That’s an outmoded business model in video games.” Larger companies may be able to mask their problems through the sheer size of their gaming libraries, but there is little margin for error in most ­companies’ ­catalogs.

Sebastian says that the shrinking video game market adds extra pressure to the search for hits. “The whole console market is consolidating to a small number of really large franchises,” he says. “It makes it tough for second-tier publishers that have only small- and mid-sized console titles, and that’s where THQ finds itself.”

Looking at the NPD sales numbers for 2011, it’s hard to argue that there may be fewer consumer dollars to go around as this console generation winds down. Software sales in 2011 were down three percent from the previous year, ­hardware sales for the year decreased, and sales figures for the industry overall in January 2012 signified the 28th month of decline since March 2009, according to industry ­website ­Gamasutra.

Then you must consider the age-old specter of rising development costs and the fact that you have to spend money to make money. “The break-even point for a large-scale console game has gone up,” Sebastian says. “It used to be you could make money selling four- or five-hundred thousand copies of a PS2 game, and now you have to sell at least a million units of an Xbox 360 game to break even.” This raises the question of whether titles like Darksiders II or Tomonobu Itagaki’s Devil’s Third – two relatively unknown titles to mainstream gamers that would demand aggressive marketing budgets to raise awareness – even have a shot at achieving ­mainstream ­success.

Meanwhile, Pidgeon notes that this is one area where THQ in particular could exhaust itself trying to chase its own tail. Investment fuels growth, but growth has to occur to raise the capital for investment. Pidgeon says that if THQ’s employee layoffs ever reach the studio level and developer talent has to be cut, this could affect the games that are supposed to make the company profit. Investment back in the company isn’t always easy, but it’s necessary. “THQ has to do two things to survive now: Increase revenues and increase profits, and that can be hard to do,” he says. “You have to invest to become profitable, and then you have to build and maintain that for a while, and then you can start to bring in the high profit margins, but it does require some investment.”

Continue for analysis on THQ's possible future.

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Comments
  • Every kind of business has problems and catch 22's so I can't say I'm surprised that the video game industry has them, Still doesn't change the fact its a billion dollar industry and its the number one source of entertainment right now.

    Give the customers what they want and work hard and you'll be fine THQ and GIVE US A NO MERCY REMAKE!
  • I hope THQ pulls through. Oh wait, no I don't they canceled Red Faction. Just kidding, but I am pretty pissed that they canceled the Red Faction series.
  • The problem is not the fact that they're stuck in the middle... It's the fact that they change their game in order to appeal to people outside of their original fanbase. There is no problem with a game that is in the middle class, because it sells enough. It won't make you a billionaire, but you'll still make a pretty good profit.

    But change the identity of your game in order to go from middle class to AA class... Yeah, that's when you begin having problems. You'll piss off your original fan base and then hope to appeal enough to cod fanboys in order to sell more than you did previously.

    I understand that development costs are big now, but deciding to go mainstream is on the solution. Darksiders 2 is looking pretty good, I hope that it holds up well, because I'll support THQ and purchase it.

    I'll buy a THQ title over an EA or activision title any day, no matter what the game is. EA and Activision are the reason the gaming industry is such a mess right now....

    I just hope THQ can stay around long enough to publish that south park game.
  • Like it said in the article, THQ takes risks most publishers(the ones who can really afford to) won't. Sometimes these risks turn out great. Just look at Darksiders, for example. That is one risk that I for one am really glad was taken. Just know this THQ, because of that surprisingly great first game, you can count on me throwing my money at your feet for Darksiders II.
  • This feature just makes me sad. Sad at THQ's less than stellar fortunes. Sad that a game HAS to hit at least a million to break even (I really thought, like, 700k was still good). And - most of all - sad at my fellow, stupid gamers.

    Pumping so much money into the same 4 games every year. Annualized franchises like Mass Effect, Call of Duty, Assassins' Creed, and a Take-Two/Rockstar game (switching between Red Dead or GTA or something). And then whenever a Halo comes out or what-have-you. Dumb f***ers; they'll spend over a hundred bucks on their yearly, disposable Call of Duty after you factor in Elite subscriptions and DLC, but they can't be bothered to ever check out a new IP? Then they have the nerve to call themselves "hardcore gamers" too? That reality is so effin' horrible.

    Not to mention these are the same dumb ba*tards who complain about used games all the time. Clearly they're too dumb to manage their money correctly, and buy their CODs and Maddens a month AFTER they launch, when they're half price new. Because yearly updated series degenerate in value faster than anything else. NOPE, they have to throw their money at used games - at Gamestop - and hurt developers/publishers. Then complain about it.

    We need Japanese developers back. Remember when non-meatheads used to play games last gen? Now it feels like 85% of gamers are attached to their XBox Live headsets and only interested in shooting each other online in the same 4 games a year. I remember when the PS2 was bringing in NEW gamers - girl gamers even, attracted to stories and characters in titles like FFX. What about the gamers that came over to play PC adventures back in the late 90's? Or the gamers that came in to play stuff like Prof. Layton on DS? The consoles - thanks to western developers making games focusing only on shooting each other - is just becoming one sad market. This is what happens when American developers gain control. For every inventive developer like Valve, there's literally a dozen shooting to be creatively bankrupt ripoffs of the current king of the hill. No wonder the market is shrinking.

    Here's hoping THQ can pull off a success with Darksiders II. It is a sequel, after all. New IPs always struggle to hit even half a million now, but sequels usually do better, having built up strong word of mouth. And Darksiders did, I think - it certainly deserved to. Have no idea what Devil's Third will do though.
  • I think the real issue is THQ is trying to compete with companies like Activision and EA. When they really should be looking at what companies like Atlus are doing. Atlus can't claim to be some huge powerhouse. But they take a lot more risks than any other company in the business I can think of and manage to make a tidy profit on them. I mean who would of guessed a game like Demon's Souls or Catherine would done even half as well as they did.
  • I think there are 3 things that could help mid sized gaming companies. First is a better pricing model. Games like Homefront would have sold much better at $35 instead of $60. I think developers and publishers need to take an honest look at their game prior to release and adjust the price accordingly. Currently by the time the price of a game drops it has likely lost any of its buzz to drive purchases.

    Second I feel that developers are being forced to add elements to their games in order to expand their appeal. In theory this sounds good but in practice it makes it hard to be a stand out from the rest of the fodder. This does not hurt AAA titles much since they tend to have greater budgets and a larger team working on the game. However the smaller budget games end up splitting up their effort, rarely for the better.

    Games like Dark Souls that embrace what makes them different from the rest do well, they may not break sales records but they also don't flop. Even Saint Row the 3rd stood out because it showed very clearly why it was not GTA.

    A third item that I think would help much would be smarter marketing campaigns. People that frequent gaming sites and the such know what games are coming out and when. They should focus their marketing on the more casual players. This doesn't mean just commercials on Spike and G4, but get onto the main stream channels where the uninformed consumer is.
  • Let's hope they manage to pull through it all....

  • AKA the gaming industry is a microcosm of society as a whole.

  • "Think of what we have in store, the next red faction..." Did he say red faction? I was under the impression they canceled the series or something along those lines.
  • man, i certainly hope THQ doesn't go under. What would that mean for Darksiders? So looking forward to 2. I haven't played any of their other games, honestly. The only one to interest me was the one with the combination of Zelda play mechanics, God of War-like battles and post-apocalyptic tales of redemption. I know Saints Row the Third is a good game, but I generally dislike open-world games like that. I get lost in the little things that you can do. In GTA, I'd do a mission and get lost in car chases. Over and over and over until I got tired of car chases, then the game would get shelved.

  • THQ has no one to blame but themselves. They constantly put out mediocre games and expect to be successful? It I hope they go under, they deserve it. They butchered the Red Faction franchise. I only hope they have enough sense to do it after Darksiders 2 releases and then let Vigil become independent.
  • Struggle, lets hope THQ pulls it 2gather... Accepting blame is the 1st step...
  • THQ definitely was the cause of their own demise. They shouldn't have invested so much into Udraw without testing the market first. They slammed it down so hard, it was like they were making 1 for every Wii sold, and that was the fatal mistake to cost them $100 million. The other half, well not all titles were bad, but then you have to look at their launch date and whom they were competing against at launch. A launch date can be as suicidal, as it can be beneficial. Again it comes to reading into consumer hype. Where was their market research team when it came to launching their titles? The same thing happen to Sega and Obsidian with Alpha Protocol, it just launched at an awful time, with Uncharted 2, Forza 3 and Brutal Legend, how could they compete? Not to mention the titles surrounding it. For THQ and Saints Row 3, they were competing against so much: Skyrim, CoD MW 3, AC Revelations and that was just 3 big names for November, never mind a stellar October and December. THQ had no chance on taking home any Xmas Pie. So yea, bad launch choices, bad strategy and marketing decisions, couple with over production of an accessory; THQ had it coming. Now hopefully they shuffle board members and start getting into the momentum of being a player again, cause frankly it would suck if they start heading down the same route as SEGA, who's really in the same vote as THQ.
  • Just get relic to make another Company of Heroes game before you go under THQ!!!
  • I am a fan of THQ. That said with the current economic climate, the big risks should be pushed to the back burner. uDraw sounded really good on paper, but the price tag really turned a lot of people off. Even the Wii masses that buy almost anything. I would love to see a better Homefront 2. I felt the game had a lot of missed potential.  Darksiders 2 looks promising. As much as I hate to say it, THQ needs to concentrate on some core IPs and turn profitable again. After that look at new IPs. XLA and PSN would also be good revenue streams.  Good luck THQ

  • These are the future games of the world. Battlefield 15, call of duty MW 30, and Grand Theft Auto 10. Those are the last Franchises that survived the gaming holocaust
  • I've never been the biggest THQ fan, but I have had high hopes for them since they took Saints Row in such a goofy and fun direction, coupled with my boundless excitement for the South Park RPG.  I hope they can find some way to navigate through this crisis.

  • Hang in there THQ

    and how did Space Marine do? THQ could make bank off of the Warhammer 40k games

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